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POSITION TITLE: Director, Sales Administration

Summary:

Lead the Sales Administration function that is responsible for working with the field-based sales team, reporting, maintaining customer master in CRM, systems administration, and supporting day-to-day operations.

Key Responsibilities:

• Working with the US field-based sales team; managing sales reporting, territory alignments, goal setting, budget allocations (t&e and samples), national accounts support, systems training/communication, and any other field level administration needs.

  • • Create, maintain, and distribute performance dashboards for KPIs, measurable through CRM (Salesforce.com).

• Lead and work with others to maintain the Professional Customer Master data in CRM (Salesforce.com).

  • • Requires enforcing policies, capturing updates for new and existing B2B customers, and ensures accuracy and audit requirements.

    • Will play key role working with corporate audit teams for compliance.

• Support internal systems such as CRM being accessed by the field-based sales team. Helping with general inquiries and certain admin-level tasks (role permissions and territory assignments).    

• Participate in cross-functional teams that address development/issues involving systems and business operations, acting in a consultative capacity to ensure field-level representation.

Education & Experience:

• Bachelor’s degree

• Minimum of 7-year experience with sales team administration/operations

Technical Competencies:

• CRM (SalesForce.com) experience highly preferred

• SAP experience a plus

• Power BI experience or any other visual analytic tool is a plus

• MS SQL experience a plus

• Microsoft Office (Word, Excel, PowerPoint, Outlook, Access)

  • • Excel Marco writing experience a plus

Non-Technical Competencies:

• Strong analytical and financial acumen

• Strong sense of urgency, initiative, and work ethic

• Ability to handle stress, multiple priorities, and deadlines in a fast-paced environment.

• Pleasant, patient, and friendly attitude. Achieves results with integrity.

• Willingness to work a flexible schedule and occasional overtime when needed.

Reporting Relationship:

Reports to the VP of Analytics 

Location:

• HQ: Phoenix, AZ or Los Angeles, CA

skinbetter science is an Equal Employment Opportunity Employer.
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