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POSITION TITLE: Director, Sales Administration


Lead the Sales Administration function that is responsible for working with the field-based sales team, reporting, maintaining customer master in CRM, systems administration, and supporting day-to-day operations.


Key Responsibilities:

  • Working with the US field-based sales team; managing sales reporting, territory alignments, goal setting, budget allocations (t&e and samples), national accounts support, systems training/communication, and any other field level administration needs.

      • Create, maintain, and distribute performance dashboards for KPIs, measurable through CRM (

  • Lead and work with others to maintain the Professional Customer Master data in CRM (

      • Requires enforcing policies, capturing updates for new and existing B2B customers, and ensures accuracy and audit requirements.

      • Will play key role working with corporate audit teams for compliance.

  • Support internal systems such as CRM being accessed by the field-based sales team. Helping with general inquiries and certain admin-level tasks (role permissions and territory assignments).    

  • Participate in cross-functional teams that address development/issues involving systems and business operations, acting in a consultative capacity to ensure field-level representation.


Education & Experience:

  • Bachelor’s degree

  • Minimum of 7-year experience with sales team administration/operations


Technical Competencies:

  • CRM ( experience highly preferred

  • SAP experience a plus

  • Power BI experience or any other visual analytic tool is a plus

  • MS SQL experience a plus

  • Microsoft Office (Word, Excel, PowerPoint, Outlook, Access)

      • Excel Marco writing experience a plus


Non-Technical Competencies:

  • Strong analytical and financial acumen

  • Strong sense of urgency, initiative, and work ethic

  • Ability to handle stress, multiple priorities, and deadlines in a fast-paced environment.

  • Pleasant, patient, and friendly attitude. Achieves results with integrity.

  • Willingness to work a flexible schedule and occasional overtime when needed.


Reporting Relationship:

Reports to the VP of Analytics 



  • HQ: Phoenix, AZ or Los Angeles, CA

skinbetter science is an Equal Employment Opportunity Employer.
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