POSITION TITLE: Director, Sales Administration
Lead the Sales Administration function that is responsible for working with the field-based sales team, reporting, maintaining customer master in CRM, systems administration, and supporting day-to-day operations.
Working with the US field-based sales team; managing sales reporting, territory alignments, goal setting, budget allocations (t&e and samples), national accounts support, systems training/communication, and any other field level administration needs.
Create, maintain, and distribute performance dashboards for KPIs, measurable through CRM (Salesforce.com).
Lead and work with others to maintain the Professional Customer Master data in CRM (Salesforce.com).
Requires enforcing policies, capturing updates for new and existing B2B customers, and ensures accuracy and audit requirements.
Will play key role working with corporate audit teams for compliance.
Support internal systems such as CRM being accessed by the field-based sales team. Helping with general inquiries and certain admin-level tasks (role permissions and territory assignments).
Participate in cross-functional teams that address development/issues involving systems and business operations, acting in a consultative capacity to ensure field-level representation.
Education & Experience:
Minimum of 7-year experience with sales team administration/operations
CRM (SalesForce.com) experience highly preferred
SAP experience a plus
Power BI experience or any other visual analytic tool is a plus
MS SQL experience a plus
Microsoft Office (Word, Excel, PowerPoint, Outlook, Access)
Excel Marco writing experience a plus
Strong analytical and financial acumen
Strong sense of urgency, initiative, and work ethic
Ability to handle stress, multiple priorities, and deadlines in a fast-paced environment.
Pleasant, patient, and friendly attitude. Achieves results with integrity.
Willingness to work a flexible schedule and occasional overtime when needed.
Reports to the VP of Analytics
HQ: Phoenix, AZ or Los Angeles, CA
skinbetter science is an Equal Employment Opportunity Employer.
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